We are sorry that your Linq bracelet has broken. We can look into fixing this if you could provide Support with some information.
What we need from you:
Order number for this bracelet's purchase.
Picture of the broken bracelet
Please confirm a valid address if a replacement is deemed necessary.
Once we get this information, we will examine when this bracelet was purchased and how it broke. If it is within 30 days, we can replace this, but we will also want to ensure the bracelet is sized correctly. If you have to stretch out a small size bracelet to fit your wrist, we can look into replacing it with a larger size or a different style.
You will need to talk with a Support person to get this fixed. Please ask the AI to get a person or email [email protected].