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Customer Support
Help for common customer support questions and how-tos
By Brandon and 1 other2 authors152 articles
Ambassador Information
General Linq Info
How to Sign up Via App
Important QR Code Information
What is Linq and how can it be used?
Does the other person need the Linq app?
Does Linq require a subscription?
Do Linq products work with every phone?
What is Linq Pro?
Where do I download the app?
Can I change the info on my page at any point?
Where do you ship to?
What payment methods do you accept?
Which Product Should I Get?
I have multiple businesses. How do promote/share them all?
I have multiple businesses, how do I share them with NFC products?
Do I need a physical Product? Can I use Linq digitally?
Is this a one-time cost? Will it commit me to recurring fees?
How do I set this up for someone else?
Basic Tips for Setting up a Linq Page
Linq Pro vs Linq Pro Plus vs Linq for Teams
No App Needed to Connect
How do product and pages relate
Profile QR vs Product QR
Tips for Realtors?
More Information on How to Linq
More about Linq Products
Is Linq compatible with Android and Apple?
Linq for Teams Info
Do you sell a product that can link directly to my website?
What industries is Linq suitable for?
Tips for using Linq at a trade show
Where is Linq from?
How long does it take to set up an account?
Is an internet connection necessary to share info?
After connecting with someone, what comes next?
Would the Linq for Teams be a more effective pricing than purchasing individual cards?
How are the Linq NFC products programmed? How is the data on the card protected from being overwritten by someone?
Introducing the Linq Phone (included w/ Linq Pro Plus subscription)
Linq Pro Plus
Linq Pro
Getting Started/Setup Instructions
Reorder Custom Product w/ Same Design
Shipping Times
What is the difference between Linq Fully Custom card and Linq Custom Logo card?
What is the difference between the Premium Card and Linq Card?
How do I order bulk products and get a bulk discount?
Can I customize the back of the card?
What type of printing do you offer?
Do I need the product before setting up an account?
What products can I customize?
Do you provide shipping/service to Canada?
Can I customize the QR code on my product?
Lost/Stolen Products
How to Order a Custom Product
Don't Worry about QR when Ordering
How to make a Bulk Order with our Website Designer
QR code on product?
Can you design my custom product for me?
How can I cancel or edit an order I just placed?
What to do if I am tax-exempt?
Custom product issue
Trying to order a product and don't know how to assign it to an account?
Can the bracelets be customized to include our brand logo?
How can I get a downloadable a copy of my invoice for my Linq order?
How to Order Linq Products
Product w/ Linq Pro Purchase
Current Hyper Products
Additional Linq Product Info
Are Linq Products WaterProof?
How do I use my Linq Bracelet?
How do I use the Linq Badge?
How do I use the Linq Tag?
How do I use the Linq Tap?
How do I use the Linq Card?
How do I use the Hub?
Can I activate products for someone else?
If I'm not using this product anymore, can I gift it?
Tap Placement - Where to put it
NFC not working
2 pages with 1 card
Unactivated Products
Deactivate a Linq Product
ReAssign or Deactivate a Product
Linq Product Activation Steps
Not GPS Products
How does the Hub work?
NFC not working (Premium card)
How to Add Additional Contact Info
What to do if you have a Custom Print or Engraving issue.
My V3 or Stretch bracelet broke. Can I get a replacement?
My product shows a profile that isn't mine.
Apple Watch Band Sizes
My Linq card is breaking and falling apart? Can I get a replacement?
All About the Hyper Products from Linq
Introducing the Titanium Card
Issue with Activating/New Account
Add Social Icons
Business Card Scanner
Change App Language
Edit URL Handle
Collecting Contact Information
Page Background Color
Download QR Code
Edit Contact Information
Export .CSV Contacts
How to use Calendly
How To Create Email Signature
How to Add Links
How to Private Page
Set a Reminder
How to Add a Page
Saving Contact from Linq Page
Sorting Content
Resize Content
Save Contact System
Setting Up Integration
Can my Linq product point to somewhere else other than a Linq page?
How do I manage my pages on the web or set up an account on a desktop?
Can I Get a Demo?
How do I change the information on my QR code/card?
My Instagram isn't working?
Can we add custom scripts to our page?
Can I put my logo on a Linq product/in the Linq App?
Edit Account Information
Auto Contact Download Not Possible
Assigning page to product
Can I add my socials and payment links without opting for Linq Pro?
Can we put our own business logo on our online profile?
CRM integration
What is Linq Pay?
How do I connect Linq to Zapier?
Issues Logging In
How to use Snippets?
Can you disconnect my Stripe integration for Linq Pay on my account?
How to use Linq Leap
Linq Page Settings
How to use Linq Pay
Sort Content Pieces within Content Tile
Linq Phone Settings and Important Info
Hyper Settings
How to Find Your Zapier API Key
Subscribed Annually? Where to find the discount code.
How to Edit Follow-Up Messages
Share with a Linq Widget on iPhone